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Archive for the ‘Journal’ Category

Click & Collect transaction or interaction?

Target have a click & collect function on their web store and I find myself sometimes losing purpose when I go to their retail environment, so I decided to give it a go. The kids needed undies and I had seen a basket that it would be easier to just go and pick up rather than drag around the store. I finish my purchase online and as the delivery and payment options are coming up the pop up box on their web store tells me it will be up to 10 days before it’s ready for me to collect. (Read more)

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Planning Projects | How to give it a T.I.C.K.

When you start a project typically you make a project plan. Problem with planning projects, and this is the problem with all plans really, at the time of planning you only know what you know right then. The future is unknown. So, we could say that to a certain extent project plans are ‘made up’. (Read more)

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Choice. How to make it easier.

Recently, I’ve gone back to having an iphone after having tried both android and windows OS. Choice? Kind of. Mostly it’s easier at home where everyone has the same. It’s fairly typical that when you’re in the adjustment to a new piece of equipment/ way of working phase, it’s easy to note the things that you liked about the old way. One of the great things about the previous phone was that there were a bunch of apps it didn’t have (note that this was also one of the things I didn’t like about the old phone). But, when you don’t have some apps you either skip over that bit or you find another way to do it. Or, to put it another way… (Read more)

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Humans ARE underrated

It was actually the title of the book that swayed me, it’s a sentiment that I have expressed myself to clients, you can never be sure about people, sometimes they surprise you. In a good way (acknowledging also that sometimes they surprise me not in a good way). So what does Geoff Colvin have to say about the future of machines taking over our work? Of coming to terms with the fact that many tasks, even those high-value tasks like legal advice can be to a great extent be better done by machines? (Read more)

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See you in 2016

#connection My "word" for 2016 is connection, which you will hear more about later. For now, while connecting is very much foremost in mind, it is going on behind the scenes. (Read more)

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Get organised with a Christmas Holiday Checklist

This time next month Christmas will have been and gone for another year. I'll let that sit with you for a minute. What's the overriding emotion? A stomach clenching "oh no!" not yet - I am not ready? or a sense of calm - you've got this! Which one are you experiencing? Maybe you are somewhere in-between and that's ok too. If you are sitting there calmly, we would love to hear how you broke it down to achieve your list (yep permission to gloat).  If you are the sitting there with heart racing, wide-eyed, stomach clenched, take a deep breath and read on. (Read more)

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