by Leonie McCarthy | Jul 6, 2019 | Customer Engagement, Processes
In 2018 alone, Australians spent a grand total of $28.6 billion ($20.3 billion USD) while shopping online. As of January of this year, this amounts to 9% of Australia’s total retail sales. All of this online shopping means that the amount of packaging is also...
by Leonie McCarthy | Sep 20, 2013 | Processes
Let’s start by saying every SINGLE employee that I have ever encountered at the Australia Post Depot in Artarmon has been thoroughly delightful and good humoured. They go out of their way to be nothing but helpful. * But I do get the impression that other people have...
by Leonie McCarthy | Mar 13, 2012 | Processes
Just went to pick up a parcel from Aussie Post. Extraordinary process, that they are clearly not ready for. I was helped along my way by a number of very friendly staff members who pointed me in the right direction. From the front it was not easy to see that I could...