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Posts Tagged ‘click & collect’

Rowing Retail: Planning helps keep captive customers

There we are, a group of loyal, crazy parents who stand on the riverbank cheering our girls (who claim to be unable to hear us from the boats). Rowing is a tough sport, it’s a team sport like no other and I’m not going to wax on about it because only rowers are interested, but the summary is, that it takes a certain kind of determination to stick at rowing and just get the boat over the line. (Read more)

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Click & Collect transaction or interaction?

Target have a click & collect function on their web store and I find myself sometimes losing purpose when I go to their retail environment, so I decided to give it a go. The kids needed undies and I had seen a basket that it would be easier to just go and pick up rather than drag around the store. I finish my purchase online and as the delivery and payment options are coming up the pop up box on their web store tells me it will be up to 10 days before it’s ready for me to collect. (Read more)

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