by Leonie McCarthy | Apr 22, 2019 | Project Management, Team & People
An upsetting recent experience Have you ever felt like the person you’re speaking to is just not listening? Last week, we pulled the plug on a server migration. If you’ve ever done a move like this, you know how hard a call this is to make. The team had been...
by Leonie McCarthy | Feb 28, 2019 | Team & People
Feedback: Tips to help calm the nerves I was recently asked to contribute a ‘customer’s perspective’ to a room full of people who are delivering to customers (like the one I shared with this software vendor). It took a lot of time and thinking to come up with a way to...
by Leonie McCarthy | Jun 2, 2018 | Project Delivery, Team & People
Years ago, I worked on a project where we took a legacy horse race rating system used by a bookmaker and upgraded it to a modern technology platform. I spent a lot of time with guys who were professional gamblers, they were incredibly knowledgeable about horses and...